Young People FAQ’s
All our Hosts are different. Some are families with children of their own, some have grown up children who have moved out. Some are single people. We will ty to find a good match for you.
As best we can, we consider a wide range of factors. The ‘make up’ of the family, pets, culture, religion, like and dislikes, and of course location.
Yes. You have your own, lockable room. The Host has a spare key for safety reasons; however, they will not enter your room without good reason and must give you notice.
We will all agree a ‘Working Together Agreement’ at the outset which will contain some rules and guidelines, such as agreeing to let your Host know where you are going and what time you will be home.
There will be rules around smoking and alcohol.
Yes, usually this is fine. However, we usually ask this does not happen straight away. It is best to get to know your Host first before friends come over.
There will be some restrictions to this, but this is all agreed in advance and renegotiated over time.
Yes. This is not a problem. Some rooms will already have a TV for you use.
Depends. Some Hosts are ok with pets, some are not. This is all discussed in the matching process.
Some do; some do not. We discuss this at the beginning as part of the matching process.
This all depends on what you need. We will agree this at the outset and will review this as we go. We ask our Hosts to ‘Do with, not Do for’. Hosts are there to help you, to guide you, coach and teach you the skills you will need to live independently.
This depends on what you need. Typically, the Host will hep you with managing your money, shopping, eating healthy, cleaning, ironing, attending school / college and attending appointments.
All our Hosts are different, and we do our best to match you with a Host who can meet your needs. You live with the Host and are likely to spend a lot of time with them. As well as teaching you life skills, the Host is ‘there for you’. They listen, encourage, advise and advocate on your behalf.
There are similarities, however, the Host is not there to care for you or to do things for you. Their role is to support you, to ‘stand alongside you’ and importantly to ‘Do with, Not to Do For’ you.
As well as your Host, you will be allocated a Progression Coach. Other organisations call them ‘Support Workers’, however, we feel a Progression Coach sounds better, describes the work they do and the outcomes we all want to achieve.
The Progression Coach works with you, your Host and your Social Worker or PA if you have one. They agree a Progression Plan with you and help you to achieve that plan.
Your Progression Coach meets with you at least once every week. They will also keep in touch with you via telephone, WhatsApp etc, and you can contact them whenever you need.
We have a team of Progression Coaches and Managers; there is always someone available for you when you need them, and we will make sure your Progression Coach is covered when they are on holiday.
Yes. There is a 24-hour, 7 day per week Helpline for you, your Host and Social Workers.
That depends on your individual needs and circumstances. Usually, the length of stay is about 18 months – 2 years.
Absolutely yes! Many people stay in touch after they have moved on. Often, a very strong bond is formed and that bond can continue after you move on. It really is up to you.
We are always asking for feedback, usually informally via your Progression Coach, and sometime through surveys and questionnaires. Your opinion and suggestions make a difference.
We hold occasional events, such as day trips to the coast and are always open to ideas.
You can speak with your Host, Progression Coach, your Social Worker or one of our managers. We have a very simple complaints procedure which is shared with you when you first move in.
Dependant upon circumstances, there is no requirement for you to move on when you are 18 years old. We have arrangements in place to support longer term stays.
“My Hosts makes me feel like part of the family. They help me regulate my ADHD and how I process information using charts and calming techniques. I go food shopping with my hosts, and I eat healthy meals with them.
My Progression Coach is amazing. She has supported me through good times and bad. 3 Bridge Solution have all been so kind and helpful”.
(Young Person L)
